To help enhance your global experience, we provide you with an assortment of interactive services through a secure, user-friendly Web site. Service at your fingertips anytime, anywhere - that’s what MyIMGSM provides. MyIMG is our proprietary online service that allows you to access information and manage accounts, 24 hours a day, seven days a week, from anywhere in the world.
Our service centers are always available to help or handle emergencies 24 hours a day, but through MyIMG you have immediate access to a wealth of information about your account and can manage routine areas to help you save time when you may need it most. Quickly and easily locate providers, retrieve explanation of benefits, check the status of claims, request ID cards, obtain certificate documents, initiate precertification and more.
Search our International Provider AccessSM (IPA) database for medical, dental and other care providers by facility, country, city, physician and specialty throughout the world. The care providers contained in this database are not within the PPO network administered by the First Health Network.
Search the IPA database.
Are you missing a form that you need? You can download many of IMG's brochures, forms and applications, giving you the ability to simply print them off and fill them out. These documents are saved in Adobe Acrobat (PDF) format, so you will need Adobe Acrobat Reader. For a listing of documents available on-line as well as a link to download Acrobat Reader, please click on the link above.
IMG Forms Library.