Service at your fingertips anytime, anywhere - that’s what MyIMG provides. MyIMG is our proprietary online service that allows you to access information and manage your IMG accounts, 24 hours a day, seven days a week, from anywhere in the world. Our service centers in the U.S. and Europe are always available to help or handle emergencies 24 hours a day, but through MyIMG you have immediate access to a wealth of information about your account and can manage routine areas to help you save time when you may need it most. Some features include:
- Get explanation of benefits
Obtain certificate documents
Locate a provider
Recommend a provider/facility
Request or print ID cards
As quality of care is a primary concern, we have designed a specialized Medical Concierge service. In the event that you are in need of a non-emergency medical procedure, this service will help you decide on a facility that provides the quality care you need in the most cost-effective setting. The procedure can be in or out-patient, and as simple as a MRI or as complex as a transplant. You will receive easy-to-understand information relative to the costs of the procedure at competing facilities. Armed with these facts, you can make informed decisions as to where to have procedures performed, which will effectively reduce your health care costs. This includes exploring worldwide options for care.
To take advantage of this service, just notify the Medical Concierge that a procedure is necessary. The Medical Concierge will then go to work for you, providing you with the facilities that have the highest quality rating and can provide the service in the most cost-effective manner. Additionally, you will receive verification of physician admitting privileges, verification of PPO participation, educational material concerning your procedure, assistance with scheduling appointments and more.
Locating a Provider
You may seek treatment with the hospital or doctor of your choice. When seeking treatment in the U.S., you have access to the Preferred Provider Organizations (PPO), which are separately organized networks of hundreds of thousands of established, highly qualified health care physicians and many well-recognized hospitals in the U.S. You can quickly search the network through MyIMG. Additionally, to help you locate health care providers outside the U.S., IMG provides its online International Provider AccessSM (IPA), a database of over
Search PPO Network
Search IPA Database