Service at your fingertips — that’s what MyIMG provides. MyIMG is a proprietary online service located at myimg.imglobal.com that provides you information and tools to manage your IMG accounts anytime, anywhere. Our service centers in the U.S. and Europe are available to assist with emergencies 24 hours a day, and through MyIMG you have immediate access to important tools and resources.
Some features include:
- Submission and management of claims
- Access to Explanations of Benefits (EOBs)
- Initiate precertification
- Access Customer Care via Live Chat, email or telephone
- Locate and recommend a provider/facility
- Obtain ID cards and other insurance documents
Locating a Provider
You may seek treatment with the hospital or doctor of your choice. When seeking treatment in the U.S., you have access to the Preferred Provider Organizations (PPO), which are separately organized networks of hundreds of thousands of established, highly qualified health care physicians and many well-recognized hospitals in the U.S. You can quickly search the network through MyIMG. Additionally, to help you locate health care providers outside the U.S., IMG provides its online International Provider AccessSM (IPA), a database of over
Search PPO Network
Search IPA Database
This discount savings program allows you to purchase prescriptions at one of over 35,000 participating pharmacies in the U.S. and receive the lower of 1) Universal Rx contract price or 2) the pharmacy regular retail price. This program is not insurance coverage; it is purely a discount program.
View the Points of Care site and download your card here.