The Right Products and The Best Service
At IMG, we know that the reasons to travel abroad are many and varied—that’s why our products are, too. Our full-service approach to providing international medical insurance products includes servicing vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence. To meet all these needs, we have developed a comprehensive range of major medical, life, dental and disability products that can be tailored to meet individual specifications.
But providing products is not enough. Since 1990, we’ve served over a million people around the globe with customer service that’s second to none. How do we do that? We provide on-site, multi-lingual claims administrators and customer service representatives who process tens of thousands of claims each year. We maintain IMG Europe Ltd. to provide the same world-class services abroad, with the added benefit of similar time zones. And we work seamlessly with our IMG family of companies to ensure that your experience is a smooth one.
A Global Family of Companies
Our goal is to offer the products you need, backed by the service you want. To do that most effectively, we’ve established a number of subsidiary companies: IMG-Stop LossSM, iTravelInsured®, Akeso Care Management®, and IMG Europe. These companies are located in a central facility to ensure seamless integration of services to our customers. Through our family of companies, we can provide around-the-clock medical management services, trip cancellation programs, stop loss insurance to reduce employer risk and an internationally based service center.