GEO Group - The Global Employer's Option

Medical Information Service

Among the benefits that GEO Group offers is a medical information service that group members can access. The service will allow them to consult with board-certified physicians, licensed psychologists, pharmacists, dentists, dieticians, and fitness trainers to assist them with any routine health related questions they have. The service is not meant to replace a family physician; instead it focuses on addressing your group members’ concerns in a convenient manner and providing them with support to make informed decisions. Professionals will quickly respond to your group members’ questions, refer them to specialists and get them the information they need – saving them time and possibly preventing unnecessary office visits. Highlights include:

  • Web-based medical tools including direct email access to doctors, psychologists, pharmacists, dentists, dieticians, and fitness trainers
  • Available to employees, spouses and children: 24 hours a day, 365 days a year
  • Email response time: Normally two to four hours in U.S. time zones - 24 hour guarantee
  • Searchable 3D medical video library: Unlimited access to more than 250 videos
  • Medical Library: Unlimited access to more than 2,200 topics
  • Health Tips e-Newsletter: Sent weekly via email
  • Personal Health Record - Healthy Lifestyle Assessment - Blog: Unlimited access
  • Printable ID card: Allows physician online access to personal health records in case of emergencies

Universal Rx Pharmacy Discount Savings

This discount savings program is available to all GEO Group members. This program allows card members to purchase prescriptions at one of over 35,000 participating pharmacies in the U.S. and receive the lower of 1) Universal Rx contract price or 2) the pharmacy regular retail price.

This is not insurance coverage. It is purely a discount program. Use of the discount card does not guarantee that prescribed medication is covered under the insurance benefit plan.

IMG also offers a prescription drug card option for an additional premium. For more information, please see Supplemental Programs.


Emergency Travel Assistance

Even the smallest disruption can be an emergency when your group members are abroad. We offer a complete array of emergency travel assistance services so they can spend more time enjoying their international experience and spend less time worrying about the smaller issues. Some services provided include:

Click the orange headers for more information

Emergency Travel Assistance
Emergency Travel Arrangements
Lost Passport/Travel Documents Assistance
Lost Luggage Assistance
Embassy or Consulate Referral
Emergency Message Relay
Emergency Prescription Replacement
Medical Referral
24-Hour Medical Monitoring
Emergency Cash Transfer
Legal Referrals
Emergency Translations

* This Web page contains only a brief summary of current benefits, conditions, limitations and exclusions, and is subject to all the terms and conditions of the full Certificate of Insurance. The complete Certificate of Insurance with all terms, conditions and exclusions will be included in the fulfillment kit sent to approved applicants.  These plans are amended, modified or replaced from time to time, and IMG reserves the right to issue the most current Certificate of Insurance for this insurance plan in the event this Web page, application, and/or brochure has expired, is modified, or is replaced with a newer version. Samples of current Certificate wordings are available upon request.