Insurance

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Secure
Messaging

Our secure message form allows you to submit personal or confidential information that requires additional levels of security and encryption. All other inquiries should be submitted using our contact form. You may use this form to:

  • Send personal credit card or bank account information

  • Provide updates on your health condition or changes in conditions

  • Submit confidential medical records

All information will be stored in an encrypted and secured database until it is ready to be accessed by a support representative. You will also receive a confirmation email along with a unique reference ID which can be used to track your message.

Frequently Asked Questions

Check out some answers regarding secure messaging below.

How do I check the status of a claim?

Please log in or create a new MyIMG account at imglobal.com/member to access your online claims portal and view the status of your claim.