Insurance

Choose the plan that meets your needs and spend more time enjoying your international experience not worrying about your insurance coverage.

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Travel Medical
Insurance

Temporary coverage for accidents, sicknesses, & emergency evacuations when visiting or traveling outside of your home country.

International Health Insurance

Annually renewable international private medical insurance coverage for expats and global citizens living or working internationally.

Travel
Insurance

Coverage designed to protect you from financial losses should your trip be delayed, interrupted, or cancelled.

Individual & Family Services

Non-insurance services for worldwide emergency evacuation, field rescue, medical transport, and 24/7/365 travel assistance.

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Enterprise
Services

Meet your duty of care obligations with confidence, knowing your travelers are safe, healthy, and connected wherever they may be in the world.

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Frequently Asked Questions

What is MyIMG?

MyIMG is our member and group administrator portal. Here, you can submit and manage your claims, update your contact information, access your ID card, initiate precertification, obtain insurance documents, and more. For more information, view the full MyIMG Guide.

Do I have to create an account on MyIMG?

While not required, it’s highly recommended to create a MyIMG account. MyIMG is the most convenient way to submit and manage your claims, update your contact information, access your ID card and insurance documents, contact us, and more. Create your MyIMG account here.

How do I create a MyIMG account?

Go to the MyIMG login page and click “Create an Account.” On the next screen, enter your IMG Certificate Number or Insured ID, and click “Continue.” Once the system verifies this information, enter your date of birth, and click “Confirm.” For more information, view the full MyIMG Guide.

What if I forget my MyIMG username or password?

Go to the MyIMG portal log in page and click “Forgot Username?” or “Forgot Password?” and follow the instructions to reset your username/password. For more detailed instructions, view the full MyIMG Guide.

How do I update my profile information on MyIMG?

Log in to the MyIMG portal and click “Manage Account.” In the drop-down menu, click “My Profile.” On the next screen, you can change your username, password, email address, and social security number. For more detailed instructions, view the full MyIMG Guide.

How do I change my address on MyIMG?

Log in to the MyIMG portal and click “Manage Account.” In the drop-down menu, click “Addresses.” On the next screen, you can edit saved addresses or add a new address. For more detailed instructions, view the full MyIMG Guide.

How do I submit a claim through MyIMG?

Log in to the MyIMG portal and click “Claims.” In the drop-down menu, click “My Claims.” On the next screen, you can submit a new claim or view existing claim statuses for all insured persons on your plan. For more detailed instructions, view the full MyIMG Guide.

How can I access my plan documents on MyIMG?

Log in to the MyIMG portal and click “Documents.” On the next screen, you can download a PDF of plan documents (ID cards, declaration page, certificate wordings, etc.) for all insured persons on your plan. For more detailed instructions, view the full MyIMG Guide.

How do I submit a secure message via MyIMG?

Log in to the MyIMG portal and click “Help.” In the drop-down menu, click “Contact.” On the next screen, you can submit your secure message to our customer care team. For more detailed instructions, view the full MyIMG Guide.

Disclaimer

The information provided above is for general informational purposes only. While we have attempted to provide current, accurate and clearly expressed information, this information is provided "as is" and IMG makes no representations or warranties regarding its accuracy or completeness. The information provided should not be construed as legal or tax advice or as a recommendation of any kind. External users should seek professional advice from their own attorneys and tax advisers with respect to their individual circumstances and needs.